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Cummins Inc. Customer Order Management Global Segment Leader in Daventry, United Kingdom

Customer Order Management Global Segment Leader


Closing Date: 24th September 2020

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right .

Our Power Systems Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.

This is an exciting opportunity in Ramsgate or Daventry for a Customer Order Management Global Segment Leader

The Role

As the Customer Order Management Global Segment Leader you will be a key part of our supply chain function. You will be a primary point of contact for the Strategic Segment and will be working with other areas of the business to generate revenue, increase customer satisfaction and optimize processes and procedures.

This role will suit someone who values best in class service with great customer engagement skills as well as being analytical and adaptive problem solver.

Your duties in the role will include:

  • Managing, developing and implementing project(s) of varying complexity and size in assigned functional area. Partners with business stakeholders to ensure a successfulCustomer project completion.

  • Leading multiple projects from inception to completion and facilitating project planning sessions with internal stakeholders to determine the scope and objectives of each project as it relates to Customer orders.

  • Working with business stakeholders to establishproject performance goals, designing project plans, develops timelines, identifying project milestones and tracking performance against performance goals and timeline.

  • Identifying, tracking and workingwith others to resolve segment issues.

  • Monitoring and communicating Customer project status to project team.

  • Managing project risk using quality tools to identify areas of risk as it relates to orders andworking with others on the team and outside the team to identify alternatives or solutions.

  • Documenting and sharing team learnings with other teams and drawing on other project team experiences to enhance the success of the project.

  • Identifying and assigning appropriate resources to accomplish various project tasks.

  • Guiding and coaching team members through various stages of the project and providing developmental feedback to team members.


Skills and Experience Required:

  • Previous experience working within a Customer Management/Leader, Customer Account Manager/Leader, Supply Chain Manager/Leader or Project Management/Leader role or equivalent

Required Education, Licenses or Certifications

  • Must hold degree level qualification

Compensation and Benefits

  • Basic Salary: £46,000 - £56,000

  • Defined contribution pension scheme - company contributions up to 9%

  • Annual bonus plan - target 8% (based upon company performance)

  • Private medical insurance

  • Health cash plan - support towards medical, optical and dental costs

  • Health screening

  • Life Assurance

  • 25 days annual leave plus public holidays

  • Employee discount scheme - covering 100's of retailers

  • Family friendly policies

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today.

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:


Primary Location United Kingdom-England-Kent-UK, Ramsgate, Cummins Power Generation

Other Locations United Kingdom-England-Northamptonshire-UK, Daventry, Cummins Co Ltd

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Aug 24, 2020, 11:24:50 AM

Unposting Date Ongoing

Req ID: 200001GO