Cummins Europe Jobs

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Cummins Inc. Service Support - Trainee in Krakow, Poland

Service Support - Trainee


We are looking for an enthusiastic SERVICE SUPPORT TRAINEE to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS UNIT in POLAND, KRAKOW / your remote home office During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!

In this role, you will make an impact in the following ways:

  • Document customer inquiry information within appropriate Cummins systems

  • Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone)

  • Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices

  • Escalate non-routine issues, providing documentation through process

  • Understands new and existing Cummins processes, systems and practices

  • Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient


To be successful in this role you will need the following:

  • Studying towards any technical qualification (e.g. Mechanical engineering or related)

  • Good communication skills

  • Basic engine knowledge

  • Fluent in Polish and English


Primary Location Poland-Malopolskie-Kraków-Poland, Krakow, Cummins Distributor

Job Type Internship

Recruitment Job Type Student - Internship

Job Posting Jul 8, 2021, 9:55:00 PM

Unposting Date Ongoing

Req ID: 210003JR