Cummins Inc. After Sales Engineer in Oevel, Belgium
After Sales Engineer
We are looking for a dynamic Aftersales Engineer who is driven by developing customer relationships and focused on solutions- based sales. Managing and expanding a valued portfolio of global accounts, this position sits within our new power business unit, based from Oevel, Belgium.
In this role, you will make an impact in the following ways:
Evaluate existing customer needs and priorities to create opportunities to increase sales by identifying and presenting appropriate Cummins solutions with a focus on value proposition.
Grow and establish positive customer relations. Utilize customer satisfaction tools to measure satisfaction and create action plans for improvement where necessary.
Negotiate and implement contracts, including payment terms and accounts receivable deliverables. Report and manage invoicing on after sales activities.
Work towards achieving monthly revenue targets, as set by the Aftersales Manager.
Create and maintain a clear and logical after sales structure with an effective pricing methodology.
Liaise with customers about any specific concerns regarding their service contract agreement and work towards an effective solution.
To be successful you will need;
A Degree in engineering or qualified by relevant experience is required.
The ability to interpret technical drawings and customer specifications to be able to offer appropriate solutions.
To be commercially aware with a genuine passion for the industry and the brand, growing the market share and increasing Cummins presence.
To be goal oriented teamed with natural rapport building skills that enable you to increase sales and customer satisfaction.
Primary Location Belgium-Antwerp-Mol-Belgium, Oevel, Hydrogenics Europe NV
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Jun 3, 2021, 2:09:40 AM
Unposting Date Ongoing
Req ID: 210002NC