Cummins Europe Jobs

Job Information

Cummins Inc. Customer Quality Specialist in Oevel, Belgium

Customer Quality Specialist

Description

At our Oevel site in Belgium, Cummins is developing innovative Electrolyzer technologies that can generate hydrogen for various applications with zero emissions - contributing to a safe and healthy environment for future generations.

We are currently looking for a Customer Quality Specialist to join the team. The role will report to the Customer Quality Manager.

Your tasks:

  • The Customer Quality Specialist will support the business to advocate for customers in resolving product quality, supply chain quality and process quality related issues.

  • Develops understanding of customer expectations and requirements for quality

  • Supports the vision and strategy for the Customer Quality organization, including definition of key performance metrics and goal tree initiatives.

  • Works to implement and close action plans for customer quality issues including product, supply chain, or process related.

  • Uses Customer Centric metrics to prioritize customer quality issues

  • Maintains external relationships and supports developing key quality communications, in some cases communicates externally

  • Contributes to process improvement efforts and may lead portions of workflows or processes

  • Advanced Product Quality Planning - Leads the technical quality planning and ensures customer satisfaction through structured and measurable processes as defined by industry standard.

  • Availability for regular business trips (up to 30% of working time).

Your profile:

  • Bachelors degree or equivalent experience required. Certified Green Belt preferred (Can be General, PPS, or 6S stats)

  • Intermediate level of experience in a similar role is required.

  • Customer focus experience and Customer Technical Problem Solving skills are mandatory for the role.

  • Experience with Audits is preferred.

  • Strong teamwork and networking skills.

  • Excellent problem-solving and analytical skills, with a keen attention to detail.

  • Exceptional communication skills: adept at developing and delivering multi-mode communications tailored to different audiences.

  • Self-motivated, takes ownership, and capable of starting new processes from scratch.

  • Experience in working with continuous process improvement.

  • Flexible and open to change.

  • Fluent in English, both written and verbal.

What we offer:

  • We will welcome you in a warm environment and open work atmosphere.

  • Hybrid way of working (Flexible work hours and the possibility to work from remote).

  • Attractive salary package with extra-legal benefits.

  • 32 vacation days.

  • Variable compensation based on organizational goals.

Join Cummins and be a part of a team driving innovation and sustainability in Electrolyzer technologies. Contribute to a greener future and make a lasting impact on global energy solutions. Apply now!

Job QUALITY

Primary Location Belgium-Antwerp-Mol-Belgium, Oevel, Hydrogenics Europe NV

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting May 27, 2024, 11:06:50 AM

Unposting Date Ongoing

Organization Accelera Business

Role Category Hybrid - Potential for Partial Remote

Relocation Package Ineligible

Req ID: 240002SB

DirectEmployers