Cummins Inc. Service Team Leader in Oevel, Belgium
Service Team Leader
Are you ready to lead a dynamic team of service engineers to new heights? Accelera, powered by Cummins, is looking for a talented and passionate Service Team Leader to join our cutting-edge team in Oevel. If you have a knack for people management, technical expertise/ interest, and a commitment to delivering top-notch service, this position is tailor-made for you!
Assign tasks to our service engineers, ensuring a smooth and efficient workflow.
Monitor and evaluate the performance of your team to maintain high-quality service standards.
Manage service engineers' hours, vacations, and other administrative tasks.
Provide remote troubleshooting and support, helping clients determine whether they need spare parts or on-site interventions.
Maintain close communication with clients and other departments, such as the after-sales team, to address the needs of the clients.
Develop an understanding of the technical aspects of electrolyzers and hystats, guiding your team through preventive maintenance and repairs.
Focus on delivering exceptional service with a strong client-oriented mindset.
Ensure that tasks are completed on time and within budget.
Strong proficiency in English is essential, and Dutch proficiency is a significant advantage.
Proven experience or innate leadership skills to manage and inspire your team.
A minimum Bachelor's degree in Electro-Mechanics or Industrial Science/Engineering. Industrial or chemical expertise is preferred or proven experience.
Technical savvy and a willingness to learn the technical intricacies of electrolyzers and hystats.
A background in industrial/chemical processes and equipment is highly desirable.
Dedication to ensuring the highest level of client satisfaction.
Showing a sense of responsibility.
Strong communicator and relationship builder.
What we offer:
We will welcome you in a warm environment and open work atmosphere.
Flexible work hours and the possibility to work hybrid.
Attractive salary package with extra-legal benefits.
32 vacation days.
Variable compensation based on organizational goals.
Primary Location Belgium-Antwerp-Mol-Belgium, Oevel, Hydrogenics Europe NV
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Oct 13, 2023, 5:33:33 AM
Unposting Date Ongoing
Organization Accelera Business
Role Category Onsite
Relocation Package Ineligible
Req ID: 23000A1W