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Cummins Inc. Service Team Leader in Oevel, Belgium

Service Team Leader

Description

Are you ready to lead a dynamic team of service engineers to new heights? Accelera, powered by Cummins, is looking for a talented and passionate Service Team Leader to join our cutting-edge team in Oevel. If you have a knack for people management, technical expertise/ interest, and a commitment to delivering top-notch service, this position is tailor-made for you!

Your tasks:

  • Assign tasks to our service engineers, ensuring a smooth and efficient workflow.

  • Monitor and evaluate the performance of your team to maintain high-quality service standards.

  • Manage service engineers' hours, vacations, and other administrative tasks.

  • Provide remote troubleshooting and support, helping clients determine whether they need spare parts or on-site interventions.

  • Maintain close communication with clients and other departments, such as the after-sales team, to address the needs of the clients.

  • Develop an understanding of the technical aspects of electrolyzers and hystats, guiding your team through preventive maintenance and repairs.

  • Focus on delivering exceptional service with a strong client-oriented mindset.

  • Ensure that tasks are completed on time and within budget.

Qualifications

Your profile:

  • Strong proficiency in English is essential, and Dutch proficiency is a significant advantage.

  • Proven experience or innate leadership skills to manage and inspire your team.

  • A minimum Bachelor's degree in Electro-Mechanics or Industrial Science/Engineering. Industrial or chemical expertise is preferred or proven experience.

  • Technical savvy and a willingness to learn the technical intricacies of electrolyzers and hystats.

  • A background in industrial/chemical processes and equipment is highly desirable.

  • Dedication to ensuring the highest level of client satisfaction.

  • Showing a sense of responsibility.

  • Strong communicator and relationship builder.

What we offer:

  • We will welcome you in a warm environment and open work atmosphere.

  • Flexible work hours and the possibility to work hybrid.

  • Attractive salary package with extra-legal benefits.

  • 32 vacation days.

  • Variable compensation based on organizational goals.

Job SERVICE

Primary Location Belgium-Antwerp-Mol-Belgium, Oevel, Hydrogenics Europe NV

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Oct 13, 2023, 5:33:33 AM

Unposting Date Ongoing

Organization Accelera Business

Role Category Onsite

Relocation Package Ineligible

Req ID: 23000A1W

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