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Cummins Inc. IT Service Delivery Lead in Peterborough, United Kingdom

IT Service Delivery Lead


IT Service Delivery Lead

Closing date 1stJuly

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right .

Our Power Systems Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.

This is an exciting opportunity in Peterborough for an IT Service Delivery Lead.

Your impact will be seen in these and other ways:

  • You will lead the transition of Cummins IT systems into a Cloud / digitial framework fit to meet the challenges of the business for years to come.

  • Utilising your IT Service Delivery experience gained in large-scale corporate environments, you assess existing systems, infrastructure and support service providers, and develop a structured transition project plan.

  • You will review existing ITSM practices against industry ‘best practice’, and lead the implementation of immediate improvement initiatives.

  • You will hold accountability for effective management of global support service providers – negotiations, agreement on SLAs, and ongoing performance management.

  • You will manage vendors under a SaaS (Software as a Service) structure.

  • As part of the Continuous Improvement policy, you will identify opportunities for CGT IT to improve service and reduce cost.

  • Working closely with stakeholders within Cummins Generator Technologies, you will offer consultancy and enhance knowledge of key business “super users”.


Required Education, Licenses or Certifications

  • Bachelor’s degree in Information Technology, Business or a related subject required,

  • OR equivalent vocational experience in an IT service delivery environment.

Compensation and Benefits

  • Competitive basic salary (dependent on experience)

  • Annual Variable compensation

  • Family health insurance via BUPA

  • Health shield

  • Cummins Rewards

  • Cycle to work scheme

  • Opportunity to develop professionally including the potential for support with further education

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:


Primary Location United Kingdom-England-Cambridgeshire-UK, Peterborough, EMEA Cummins Generator Tech

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jun 7, 2019, 6:54:54 AM

Unposting Date Jul 1, 2019, 5:59:00 PM

Req ID: 190002AX