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Cummins Inc. Order Management Administrator - 12 month Fixed Term Contract in Peterborough, United Kingdom

Order Management Administrator - 12 month Fixed Term Contract

Description

We are looking to hire an Order Management Coordinator to join our global supply chain service centre in Peterborough on a 12 month fixed term contract.

Your impact will be seen in these and other ways:

  • Processing of customer orders within the order management system, accurately and to deadlines.

  • Compilation and distribution of export/shipping documentation.

  • Publishing of confirmations and notifications to customers including: order acknowledgements, shipment notifications/tracking details and invoices.

  • Handling of internal enquiries and escalating where required to seek resolution to challenging enquiries/complaints.

  • Interacting with internal stakeholders to resolve order issues.

Qualifications

To be a success in this role you will need:

  • Existing experience in either order management, account management or in customer services.

  • Proven track record of working in a fast paced, high volume order management/ supply chain environment.

  • Experience with GOMS, SAP, Oracle or a similar ERP package would be an advantage.

  • A genuine passion for achieving customer service excellence

  • To be data driven with exceptional analytical skills to solve problems and draw meaningful conclusions.

  • Adept at learning new systems quickly with the willingness to share knowledge with others.

  • Strong communication skills teamed with the ability to build rapport with a diverse range of people.

  • The ability to organise and prioritise your own work load.

  • To be an advocate for change and share your ideas in how we can streamline process and procedures.

Compensation and Benefits

  • Salary between £20 - £22,000 depending on experience

  • Defined contribution pension scheme - company contributions up to 9%

  • Annual bonus plan - target 5%(based on company performance

  • Contributions towards Private medical insurance

  • Health cash plan - support toward medical, optical and dental costs

  • Life assurance

  • 25 days annual leave plus bank holidays

  • Employee discount scheme - covering 100's of retailers

  • Family friendly holidays

Job SUPPLY CHAIN PLANNING

Primary Location United Kingdom-England-Peterborough

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting May 20, 2021, 7:48:13 AM

Unposting Date Ongoing

Req ID: 19000585

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