Cummins Inc. Customer quality specialist in Quimper, France

Customer quality specialist

Description

Customer Quality Specialist

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right.

Our Components Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.

This is an exciting opportunity in Quimper for a Customer Quality Specialist within our Quality and Continuous Improvement department.

Your impact will be seen in these and other ways:

  • By supporting the business to advocate for customers in resolving product quality, supply chain quality, and process quality related issues;

  • Using Customer Centric metrics to prioritize customer quality issues;

  • Understanding customer expectations and requirements for quality;

  • Working to implement and close action plans for customer quality issues including product, supply chain, or process related;

  • Maintaining external relationships and supports developing key quality communications, in some cases communicates externally;

  • Contributing to process improvement efforts and may lead portions of workflows or processes;

  • Supporting the vision and strategy for the Customer Quality organization, including definition of key performance metrics and goal tree initiatives.

Qualifications

Skills and Experience Required:

  • Significant problem-solving skills;

  • Excellent understanding of customers’ expectations;

  • Relevant experience required;

  • Good communication skills.

Required Education, Licenses or Certifications:

  • Fluent in French and English;

  • Certified Green Belt preferred (Can be General, PPS, or 6S stats);

  • Bachelor’s degree qualified in e.g. Production, Quality, Manufacturing Engineering, Lean Manufacturing, Six Sigma.

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today. careers.cummins.com

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins

Job QUALITY

Primary Location France-Bretagne-Finistère-France, Quimper, Cummins Filtration PLANT

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Sep 5, 2018, 4:00:07 AM

Unposting Date Ongoing

Req ID: 180005YA